Advanced Merchant Group Presents: Florida Merchant Account Services
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Frequently Asked Questions

What is a merchant account?

A merchant account is the ability for a business of any kind to accept credit cards and debit cards for payment. It is sometimes referred to as credit card processing or merchant services. A merchant account or a business account is issued by the bank who does the processing. The purpose of this account is to receive and disburse funds from credit card transactions.


How long does it take to get set up?

Approval only takes 24-48 hours, depending on the level of difficulty for your particular account. Approvals are fast and easy, and we have a 99% approval rate. The processing bank sets up your Authorize.net gateway and then you're ready to get started!


How do I get started?

It's easy to get your online merchant account started. You may contact us by calling us Toll-Free at 1-877-761-7284 , or complete our pre-application form online.


Are my funds guaranteed?

Any customer has the right to dispute a credit card charge from the card's issuing bank. If a charge is challenged, a retrieval request will be sent to the merchant asking for proof that a sale had been made by the customer. In addition, the merchant's credit card processor has the right to discontinue service for many reasons. And finally, a merchant should take due diligence to protect against someone trying to order merchandise with stolen cards by becoming familiar with the process.


How quickly do I get paid for the credit card sales?

We realize the importance of having working capital for any business to succeed, and our processing systems get those funds to you as quickly as possible. Once a transaction is processed, approved and closed the turn around is typically 24-48 hours or two banking days for VISA or Mastercard transactions. American Express and Discover card transactions may take 3-4 business days.


Should I rent or lease equipment?

It is always best to lease your processing equipment, for tax deduction purposes. Depending upon the necessary equipment, renting can get costly, so paying a monthly lease payment may be a better option from that standpoint as well. To find out which solution best suits you, contact our sales department by calling Toll-Free at 1-877-761-7284.


Who can I contact for support?

Once your merchant account is set up, our banks offer 24 hours a day, 7 days a week support with english or spanish speaking account representatives who are located in the United States.


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